Frequently Asked Questions
What is your artwork printed on?
Art prints are available in both enhanced matte poster paper and canvas.
Poster prints are museum-quality made on thick, durable, matte paper that is archival and acid-free.
Our high-quality canvas prints include the following specs:
- Acid-free, PH neutral, poly-cotton base
- 20.5 mil thick canvas, 470gsm
- Mounting brackets included - centered on frame
- Hand glued solid wood stretcher bars
- Printed on textured and fade-resistant canvas (OBA-Free)
- 1.5" deep
How are your art prints packaged for shipment?
We package each item based on dimension requirements to ensure protection during shipment. Generally, posters are shipped in kraft tube boxes with plastic end caps. Canvases are usually shipped in corrugated boxes.
When should I expect my order?
Orders are currently shipped to the US and Canada only. The following are estimated shipping delivery times. In addition, please allow up to 5 business days for processing as each print is made on-demand. Check out our shipping policy for more details.
- US: 3-8 business days
- Canada: 5-10 business days
Do you ship internationally?
At this time, international shipping is for customers in Canada only. If you're out of country and a fan of my work let me know - as I hope to expand internationally shipping in the future.
My order was never received, what happened?
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, I'd be happy to send you another order to the correct address, however it will have to be at your cost.
If the shipping address was correct, use the contact form to get in touch and include your order number. We'll see what can be done.